Oconto Electric Cooperative
P.O. Box 168
Oconto Falls, WI 54154-0168

(920) 846-2816 | (800) 472-8410

Office Hours:
Monday through Friday
7:30 AM - 4:00 PM
Wednesday (lobby service only)
4:00 PM - 5:00 PM

Payment Options

PAYMENT DUE DATE: You will receive your statement around the 12 th of each month. Your payment is due by the date posted on the statement.

OFFICE HOURS: When paying in person, OEC's office hours are from 7:30 A.M. to 4:00 P.M. , Monday through Friday. Lobby service is extended until 5:00 P.M. on Wednesdays.You can also pay your energy bill at OEC’s RadioShack in Oconto Falls. At RadioShack, we have a drive-up window so you don't have to get out of your vehicle. Our friendly staff can be reached by phone during office hours at
1-800-472-8410 or (920) 846-2816
.

NIGHT DEPOSITORY: For your convenience, we have a night depository located next to the main entrance of our office.

MAILING PAYMENTS: To insure proper credit to your account, please return the bottom portion of your statement with the payment. Please, DO NOT SEND IN A CHECK ALONE. If you should lose your statement, please send your payment with a note that includes your account number, or contact the co-op office for the issuance of a duplicate statement. Send all payments to:

Oconto Electric Cooperative

P.O. Box 168

Oconto Falls, WI 54154

PAY-STATIONS:For the convenience of our members who live outside the Oconto Falls area, we have enlisted the help of some of our surrounding businesses to serve as pay-stations. The following businesses will accept your OEC payments:

RadioShack in Oconto Falls – anytime
Associated Bank in Coleman – until the 22nd of each month

PENALTY: If your payment is made after the due date, you will be assessed a 1½-percent penalty. This penalty amount is included on your bill under the “Pay After Due Date Amount.”

SENIOR CITIZENS: If you are age 62 or over, OEC has a special program which allows you to extend your payment date to the 6th of the following month. To activate this service, you must apply at our office and show proof of age.

AUTOMATIC PAYMENT PLAN:Call the co-op office to have an application mailed to you, or click here to download and print an application.

BUDGET BILLING: Balance your payments through the year with the budget-billing plan. Make 11 equal payments based on your average consumption from the previous year. The 12 th payment is adjusted to make-up any differences. Call the co-op office and ask for the billing department to sign up.

INSUFFICIENT FUNDS CHECK: If you should ever have the misfortune of having a check returned because of “Insufficient Funds,” a $25 service charge will be added to your next month’s billing.

ENERGY ASSISTANCE: Assistance with energy payments is available through various agencies. Call the co-op office and ask for the Collections Department for eligibility details.

PAYMENT PROBLEMS: From time to time, anyone may have problems making ends meet and paying their bills. In these instances, contact the co-op as soon as possible to discuss the problem. If contacted early, we will gladly help you to determine a payment schedule. Waiting too long will complicate matters and possibly lead to a disconnection of your service. Disconnection and/or reconnection of your service will result in significant additional charges.