Payment Options

PAYMENT DUE DATE: You will receive your statement around the 12 th of each month. Your payment is due by the date posted on the statement.

OFFICE HOURS: When paying in person, OEC's office hours are from 7:30 A.M. to 4:00 P.M. , Monday through Friday. Lobby service is extended until 5:00 P.M. on Wednesdays. You can also pay your energy bill at either of our retail locations – RadioShack in Oconto Falls or OECellular in Cecil. At RadioShack, we have a drive-up window so you don't have to get out of your vehicle. Our friendly staff can be reached by phone during office hours at
1-800-472-8410 or (920) 846-2816.

NIGHT DEPOSITORY: For your convenience, we have a night depository located next to the main entrance of our office.

MAILING PAYMENTS: To insure proper credit to your account, please return the bottom portion of your statement with the payment. Please, DO NOT SEND IN A CHECK ALONE. If you should lose your statement, please send your payment with a note that includes your account number, or contact the co-op office for the issuance of a duplicate statement. Send all payments to:

Oconto Electric Cooperative

P.O. Box 168

Oconto Falls, WI 54154

PAY-STATIONS: For the convenience of our members who live outside the Oconto Falls area, we have enlisted the help of some of our surrounding businesses to serve as pay-stations. These businesses, listed below, will accept your OEC payments until the 22 nd of each month.

Wells Fargo Banks in Gillett

RadioShack in Oconto Falls

OECellular in Cecil

Associated Banks in Pound

PENALTY: If your payment is made after the due date, you will be assessed a 1½-percent penalty. This penalty amount is included on your bill under the “Pay After Due Date Amount.”

SENIOR CITIZENS: If you are age 62 or over, OEC has a special program which allows you to extend your payment date to the 6 th of the following month. To activate this service, you must apply at our office and show proof of age.

AUTOMATIC PAYMENT PLAN: Pay your energy bill automatically from your checking or savings account or your payment can automatically be charged to a credit card each month. This electronic transaction conveniently replaces sending in your payment. Call the co-op office for an application form.

BUDGET BILLING: Balance your payments through the year with the budget-billing plan. Make 11 equal payments based on your average consumption from the previous year. The 12 th payment is adjusted to make-up any differences. Call the co-op office and ask for the billing department to sign up.

INSUFFICIENT FUNDS CHECK: If you should ever have the misfortune of having a check returned because of “Insufficient Funds,” a $25 service charge will be added to your next month’s billing.

ENERGY ASSISTANCE: Assistance with energy payments is available through various agencies. Call the co-op office and ask for the Collections Department for eligibility details.

PAYMENT PROBLEMS: From time to time, anyone may have problems making ends meet and paying their bills. In these instances, contact the co-op as soon as possible to discuss the problem. If contacted early, we will gladly help you to determine a payment schedule. Waiting too long will complicate matters and possibly lead to a disconnection of your service. Disconnection and/or reconnection of your service will result in significant additional charges.